When l purchased a home on an Acreage, l knew l required a new roof. Went to the Home & Garden show and took a few suppliers information on their quotes and products. I saw Smart Home and took a look at the products and spoke with Joe and the Advertisement he had about giving a discount on the cost, if the Home was of Uniqueness and Distiction. I assured him it was and that the location was on a Golf Course.
We arranged to meet and Joe came bringing his samples and options for color. We spoke of Financing, Products, Warranty and his Crews, along with Installation and Time Frames.
Negotiations ensued and work was to commence in the beginning of May. Unfortunately, no ones fault, a storm came in and postponed the job for a week. Following week, supplies arrived and were laid out exactly as l specified.
Work began that week, Joe went on Vacation and the Progress started.
After a fews days, less work and less of a crew. I messaged Joe and the Project Lead. Received a prompt reply back from Joe asking questions. He then asked if l could provide pictures of status of roof and send to him. Assured me he would get back to me shortly. Needless to say, Joe phoned back, said a new crew will be there in 2 days. Sure enough, had a new crew, they worked longer hours, cleaned up every day of debris and nails. All were respectful and gave me their contact information.
Had a monsoon during this and two of the crew came and spent an hour on the roof in the midst of this to seal up what was needed and to ensure water proofing. All in all, project was a bit delayed in start and time frame of completion, but knowing weather and reliability/accountability were not Joe’s failings, he sure raised the bar on how a Company is managed. The workmanship and care on how the roof was completed has blown me away! Its fantastic and sharp looking with the metal on the turrets along with valleys and shallow areas. I was very impressed with the quality of the work, the diligence of how issues were rectified, how personable and caring Joe was and how he feels towards his product and Clients. I most certainly recommend Smart Home to Friends, Family and anyone who wants a Metal Roof!!