Our reno was nearly a full exterior replacement: windows, doors, siding, facia, soffit, eavestroughs and parging. We had intended to sub it all out ourselves and we were very close to pulling the trigger when we met Joe at the Edmonton home show.
He gave us honest advice that we could do better, especially on the quality of windows we were about to lock in. So we asked if he would give us a quote for the whole thing.
We had already hired a designer, so we had a pretty good idea of what we wanted, but Joe spent a lot of time with us, showing us other options and ultimately dialing in the exact design. Specifically, he showed us some options that we had never considered with a mix of vinly siding and Hardie.
Joe also got window quotes that were the same price or better than we had received, but for higher quality windows.
Often a good salesman doesn’t always translate to a good team. That was not the case with Smart Home. Their entire team and sub contractors were excellent. Once the project started and we were able to directly contact the sub contractors and they were all very responsive.
With any multi-faceted job, there will be issues, and they were all handled quickly. For example, we noticed right away that the style of vinyl siding was wrong, it was fixed the next day. We had some electrical issues, the electrician came back multiple times, until it was solved.
We had water issues with our garage that became more apparent when the old siding was removed, Andrew, the primary job manager came to us with helpful suggestions and ultimately implemented the agreed upon solution.
Andrew also made innovative suggestions on how to reconfigure our eavestroughs to avoid icy spots in the winter.
Smart Home only works with excellent contractors and we couldn’t have been happier with the entire process from start to finish.
Fair, honest dealing with a company that truly made us feel like they had a stake in the final product.
I can’t recommend them enough.